FAQs

If you find that you have questions not answered below please contact ‘Make that Difference’ by phone, email or the contact page, and we will happily get back to you.

Is telephone coaching effective?

Telephone/Skype coaching is more usual than face to face.
For many clients it is:

Is there a time when face to face is better?

Sometimes yes. Some people prefer face-to-face anyway, and for some techniques it is essential.

What are your fees?

'Make that Difference' coaching fees vary, depending whether the client is corporate, self financing, or unemployed, retired, and in receipt of benefits - in which case concessions are available. Contact us to find the package that’s right for you.

The initial consultation is free - this is an opportunity for you to discuss the areas on which you wish to be coached, find out more about our coaching and to decide whether you wish to have coaching with Clara - it can take place by phone or face to face.

Depending upon the coaching package you choose, the session duration may be 60-90 minutes or a half day, may be conducted over the phone, face-to-face, or by special arrangement at your place of work - travel time and costs will be charged.

Micro-coaching may be part of your coaching package, or an additional extra – and offers the support you may feel you need in the early days to keep you on track in incorporating new habits into your life until they are well established.

Contact ‘Make that Difference!’ to discuss what options would be best for you and to arrange your free consultation.

Are the contents of the sessions confidential?

Absolutely! As an ICF accredited coach, I am bound by the ICF’s code of conduct which I fully adhere to, the details of which are available at http://www.coachfederation.org/ the International Coach Federation’s website.

Does coaching work for anyone?

Coaching will work for all who wantto make a difference in their lives. Some people come to coaching with very clear ideas of what they want to address. Others come into coaching just knowing that they want to feel better, a bit more confident. People can come to coaching with a clear outcome and goals, or may need to do some work just to realise that they too can have goals and work towards them, and to realise who they actually are. Coaching is not a passive process – it requires your commitment to learn and establish the new strategies.

It really is the most wonderful thing to see how individuals evolve and actually become more than they ever thought possible - and for some that is simply becoming happier, and having pride in themselves. From little acorns great oak trees grow.

I run a business and would like some of my employees coached...how would this work?

This requires discussion and openness at the outset between employer, employee, and the coach. The coachee’s confidentiality is paramount, and so the parameters of what will be reported to the employer are agreed between all three parties before coaching begins. This can be immensely effective, with considerable gains for both the coachee and the business.


Contact ‘Make that difference’ to explore how you can make your life different. You will be amazed at how much difference can occur in just a few sessions.

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